Shipping policy
🔄 Exchange Policy for houseofkalaa.in
Last Updated: April 24, 2026
At houseofkalaa.in, customer satisfaction is important to us. Please read our Exchange Policy carefully before placing your order.
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📦 Exchange Eligibility
- We currently do not offer exchanges on any products.
Note: We do not accept product returns or provide refunds. -
❌ Non-Exchangeable Items
- As exchanges are not available, all products are considered non-exchangeable.
- As exchanges are not available, all products are considered non-exchangeable.
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🔄 Exchange Policy
- We currently do not accept exchange requests. Please review the product details carefully before placing your order. All sales are final.
- We currently do not accept exchange requests. Please review the product details carefully before placing your order. All sales are final.
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❌ Cancellation Policy
- Orders can be cancelled only before dispatch.
- Once an order has been shipped, cancellation is not allowed.
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🚫 Cash on Delivery (COD) Policy
- COD charges (if any) are non-refundable.
- Repeated fake or rejected COD orders may result in COD being disabled for future purchases.
- COD charges (if any) are non-refundable.
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📞 Contact Us
For exchange-related support:
📧 Email: hello.houseofkalaa@gmail.com
📞 Phone / WhatsApp: +91 99091 60147
📍 Address:
353, 3rd Floor Gruham Empire Near Shrusti RowHouse,
Sayan Road, Amroli,
Surat - 395107, Gujarat, India